earn ph Privacy Policy

1. About This Privacy Policy

This Privacy Policy ("Policy") applies to all personal information collected by earn ph through the earnph.biz website and platform, including all games, services, promotions, payment functions, and customer support interactions (collectively, the "Platform").

By registering an account, accessing the earn ph Login page, or continuing to use the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not register or use the earn ph Platform.

This Policy should be read alongside the earn ph Terms and Conditions. Defined terms used but not defined in this Policy carry the meanings given in the Terms and Conditions.

2. Data Controller

earn ph is the data controller responsible for your personal information collected through the Platform. As data controller, earn ph determines the purposes and means of processing your personal data and is accountable for that processing under the Philippine Data Privacy Act of 2012.

earn ph operates within the PAGCOR regulatory framework for online gaming. As a PAGCOR-regulated operator, earn ph is also subject to applicable reporting and record-keeping obligations under Philippine gaming law and anti-money laundering regulations, which may independently require the collection and retention of certain player data regardless of this Policy.

For all data privacy inquiries, you may contact earn ph's Data Protection Officer at [email protected].

3. Information We Collect

3.1 Information You Provide Directly. earn ph collects information you voluntarily provide when registering, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions. This includes:

• Full legal name, date of birth, and nationality;
• Philippine residential address;
• Mobile number and email address;
• Government-issued identification documents (e.g., PhilSys ID, driver's license, passport, UMID) submitted for KYC verification;
• Payment account details (e.g., GCash number, Maya account, bank account details for BPI, BDO, or UnionBank);
• Source of funds declarations where required;
• Any information submitted through support tickets or live chat conversations.

3.2 Information Collected Automatically. When you access the earn ph Platform, we automatically collect certain technical and behavioral data, including:

• IP address and approximate geolocation;
• Device type, operating system, and browser type and version;
• Session timestamps, login/logout times, and session duration;
• Pages viewed, games played, bets placed, and navigation paths within the Platform;
• Transaction records including deposits, withdrawals, and wager history;
• Cookie identifiers and similar tracking technologies (see Section 7).

3.3 Information from Third Parties. earn ph may receive personal information about you from third parties in the following circumstances:

• Identity and age verification service providers used to support KYC processes;
• Payment processors and financial institutions confirming transaction details;
• Fraud detection and anti-money laundering screening services;
• PAGCOR or other regulatory authorities as required by law.

4. How We Use Your Personal Information

earn ph uses personal information collected from Filipino players and Platform visitors for the following purposes:

• Account registration and management: Creating and maintaining your earn ph account, authenticating your identity at earn ph Login, and managing account settings;
• KYC and age verification: Verifying that you are 21 years of age or above as required by PAGCOR, and confirming your identity for compliance with Philippine law;
• Payment processing: Processing deposits, withdrawals, and refunds via GCash, Maya, BPI, BDO, UnionBank, and other supported payment methods;
• Regulatory compliance: Meeting earn ph's obligations under PAGCOR regulations, the Philippine Anti-Money Laundering Act (AMLA), and the Data Privacy Act of 2012;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, unauthorized account access, and abuse of the earn ph Platform;
• Responsible gaming: Monitoring player activity to identify potential signs of problem gambling and enforcing responsible gaming tools including deposit limits and self-exclusion;
• Customer support: Responding to inquiries, resolving disputes, and maintaining support records;
• Platform improvement: Analyzing Platform usage data in aggregate to improve game selection, payment options, and user experience for Filipino players;
• Marketing communications: Sending promotional offers, bonus notifications, and earn ph updates to players who have consented to receive such communications (opt-out available at any time).

earn ph does not sell your personal information to third parties for commercial advertising purposes.

5. Legal Bases for Processing

Under the Philippine Data Privacy Act of 2012, earn ph processes your personal information on the following legal bases:

• Contractual necessity: Processing required to fulfill earn ph's obligations to you under the Terms and Conditions, including account creation, game access, and payment processing;
• Legal obligation: Processing required to comply with applicable Philippine law, including PAGCOR regulations, AMLA reporting requirements, and tax obligations;
• Legitimate interests: Processing for earn ph's legitimate business interests in fraud prevention, security, platform improvement, and responsible gaming enforcement, provided such interests are not overridden by your data privacy rights;
• Consent: Processing for direct marketing communications and optional personalization features, where you have provided clear and informed consent. You may withdraw consent at any time by contacting earn ph support.

6. Data Sharing & Disclosure

earn ph does not sell, rent, or trade your personal information. We share personal data only in the following limited circumstances:

6.1 Service Providers. earn ph engages third-party service providers to support Platform operations, including KYC and identity verification providers, payment processors (GCash, Maya, BPI, BDO, UnionBank), fraud detection services, IT infrastructure and hosting providers, and customer support tools. These providers process personal data solely on earn ph's instructions and are bound by data processing agreements requiring compliance with applicable privacy law.

6.2 Regulatory Authorities. earn ph is required to disclose player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities upon lawful request or as required by applicable law. Such disclosures are made in compliance with earn ph's legal obligations and are not subject to player consent.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of earn ph's business assets, player personal data may be transferred to the acquiring entity, subject to at least equivalent privacy protections. earn ph will notify affected players of any such transfer in advance where permitted by law.

6.4 Legal Claims. earn ph may disclose personal data where reasonably necessary to establish, exercise, or defend legal claims in Philippine courts or regulatory proceedings.

7. Cookies & Tracking Technologies

earn ph uses cookies and similar tracking technologies on the earnph.biz Platform. Cookies are small text files stored on your device that help earn ph recognize you across sessions, maintain your earn ph Login session, and analyze Platform usage.

7.1 Essential Cookies. Required for the Platform to function correctly, including maintaining your login session after earn ph Login, storing shopping cart and game state data, and applying security measures. These cookies cannot be disabled without impairing Platform functionality.

7.2 Analytics Cookies. Used to collect aggregate data about how Filipino players use the earn ph Platform — which games are most popular, how players navigate from earn ph Login to the game lobby, and where players exit. This data is used in anonymized form to improve the Platform.

7.3 Preference Cookies. Store your Platform preferences such as language settings, game display options, and notification preferences to personalize your earn ph experience across sessions.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent earn ph Login and other core Platform functions from operating correctly.

8. Data Retention

earn ph retains personal information for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods mandated by Philippine law and PAGCOR regulations:

• Account and KYC records: Retained for a minimum of 5 years from account closure, as required by AMLA and PAGCOR;
• Transaction and betting records: Retained for a minimum of 5 years from the date of the transaction;
• Customer support records: Retained for 3 years from the date of the last interaction;
• Marketing consent records: Retained for 2 years from the date consent was last renewed or withdrawn;
• Technical and access logs: Retained for 12 months for security and fraud investigation purposes.

Following the applicable retention period, earn ph will securely delete or anonymize personal data. Where complete deletion is not immediately possible due to backup system architecture, personal data will be isolated from active processing and deleted as soon as technically practicable.

9. Data Security

earn ph implements industry-standard technical and organizational security measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and earn ph servers, including during earn ph Login and payment transactions;
• Encryption of sensitive personal data at rest, including KYC documents and payment account details;
• Role-based access controls limiting internal access to personal data to authorized earn ph personnel with a legitimate need;
• Multi-factor authentication for earn ph systems handling player data;
• Regular security audits and vulnerability assessments of the Platform;
• Monitoring for unauthorized access attempts and suspicious account activity.

While earn ph takes data security seriously, no online platform can guarantee absolute security. In the event of a personal data breach that poses a risk to your rights and freedoms, earn ph will notify affected players and the National Privacy Commission (NPC) in accordance with the Data Privacy Act of 2012 and its implementing rules.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by earn ph:

• Right to be Informed: The right to know what personal data earn ph collects about you and how it is used — as set out in this Policy;
• Right of Access: The right to request a copy of the personal data earn ph holds about you, subject to verification of your identity;
• Right to Correction: The right to request correction of inaccurate or incomplete personal data in your earn ph account;
• Right to Erasure or Blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose it was collected, subject to earn ph's legal retention obligations under PAGCOR and AMLA;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes at any time;
• Right to Damages: The right to claim compensation if you have suffered damage as a result of earn ph's violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact earn ph's Data Protection Officer at [email protected]. earn ph will respond to verified requests within 15 business days. Some rights may be limited by earn ph's legal obligations under PAGCOR regulations and Philippine anti-money laundering law.

11. Children's Privacy (Under 21)

The earn ph Platform is strictly for adults aged 21 years and above. earn ph does not knowingly collect personal information from persons under 21 years of age. The 21+ age requirement reflects PAGCOR's regulations for online gambling in the Philippines and is enforced through KYC identity verification.

If earn ph discovers or is notified that personal data has been collected from a person under 21, earn ph will immediately suspend the relevant account, delete the collected personal data, and refund any deposits made in accordance with earn ph's verification procedures. Parents and guardians who believe their child may have registered on earn ph should contact support at [email protected] immediately.

12. Third-Party Services

The earn ph Platform integrates with third-party services including payment processors (GCash, Maya, BPI, BDO, UnionBank), game content providers, and identity verification services. These third parties process personal data according to their own privacy policies. earn ph is not responsible for the privacy practices of third-party services and encourages you to review their applicable policies.

earn ph does not embed third-party social media plugins or advertising trackers on the Platform. earn ph does not share personal data with advertising networks or data brokers.

13. International Data Transfers

earn ph's primary data infrastructure is located in the Philippines. Where personal data is processed by third-party service providers outside the Philippines (for example, cloud hosting or KYC verification services), earn ph ensures that appropriate safeguards are in place, including data processing agreements requiring compliance with the Philippine Data Privacy Act of 2012 and standards at least equivalent to Philippine data protection law.

By using the earn ph Platform, you consent to the transfer of your personal data to service providers located outside the Philippines where necessary for Platform operations, subject to the safeguards described above.

14. Changes to This Privacy Policy

earn ph may update this Privacy Policy from time to time to reflect changes in the Platform, applicable law, or earn ph's data processing practices. Material changes will be communicated to registered players via email or in-platform notification at least 7 days before taking effect, except where earlier implementation is required by law.

The most current version of this Policy is always available at earnph.biz/privacy-policy. The "Last Updated" date at the top of this Policy indicates when the current version was published. Continued use of the earn ph Platform after any update constitutes acceptance of the revised Policy.

15. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or earn ph's data practices, please contact:

• Data Protection Officer, earn ph
• Email: [email protected]
• Live Chat: Available 24/7 on the earn ph Platform (under 3-minute response time)

If you believe earn ph has violated your data privacy rights under the Data Privacy Act of 2012 and your complaint has not been satisfactorily resolved, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.